Tuesday, October 6, 2009

New Digital Voice Dialer Release

BrightArrow announces the release of Digital Voice Dialer Version 2009.10.

Digital Voice Dialer 2009.10 allows easy and automated reading of contact data from popular databases such as PowerSchool, AERIES, Infinite Campus, eSIS, Skyward, and most others. You can record and deliver a message to thousands of recipients quickly and easily, even from offsite with only a telephone.

This version includes the following recent enhancements:
  • The software can detect changes in the underlying contact sources and automatically update the dialing lists accordingly.
  • For daily dials, such as school attendance, the software can read the attendance report and automatically perform the calls.
  • In addition to the current call reports, the new version includes a master report for the administrator that tracks all calls that have occurred, in Excel-readable format.
  • Digital Voice Dialer features expanded support for multi-language schools districts.
  • Support for HTML e-mail content when the system sends out e-mail notification in addition to or in place of voice calls.
  • Expanded options are included for extremely fast emergency calls.
  • Remote dial-in feature for fast and easy cancellation calls from any telephone.
If you are a current customer, please visit the tech support page of our http://www.brightarrow.com/ to find the newest version. If you are not currently using Digital Voice Dialer, please reach out to us for a formal quote and a live (over-the-Internet) demo of the software.

And happy dialing...

Thursday, October 1, 2009

New Release: BrightArrow Education Module for 3Com NBX

October 1, 2009 (Bellevue, WA).

BrightArrow is proud to announce its new version of Education Module for the 3Com NBX phone system.


Education Module includes the following features for 3Com NBX schools and districts:

  • Accurate and reliable automated dialing using your 3Com phone lines
  • 911 Notification: Calls and e-mails a list of people whenever 911 (or other emergency code) is dialed
  • On-demand recording: Allows your staff and faculty to record calls when necessary -- retroactively to the start of the call
  • Malicious call notification: Dangerous callers can be recorded and authorities automatically notified
  • Intercom: Uses the NBX telephones as an Intercom system
  • Information hotlines: For homework hotline, influenza health line, menu line, etc.
  • School Bells: Flexible system for scheduling bell sounds (or other sounds) over paging systems and speakerphones
Education Module 2009 is the next generation of the product that BrightArrow has provided to 3Com and their customers for the past several years. New features include:

  • School Bells
  • Enhanced Auto-Detect for accurate timing of speaking auto-dial messages
  • Support for the latest version of the 3Com software, including expanded Caller ID display support
  • Enhanced Call Recording capabilities, including WMA compression
  • New "network armor" for ensuring system remains operational upon various external conditions
  • Live interactive dial screen, updating as dials occur
  • Main list view now shows detailed status information about dials
  • Support for Microsoft's Anna text-to-speech voice (and other SAPI-compatible voices)
Please contact BrightArrow for information on obtaining this latest version, including maintenance plan options for existing Education Module schools and district.